Handiculture is dedicated to providing unique and high-quality handicraft items. Due to the nature of our products, we do not offer returns or exchanges, except under specific conditions as mentioned below:
Return and Exchange Policy
- Returns and exchanges are only allowed if the product is received in a damaged condition.
- To initiate a return or exchange, please contact our customer service team within 2 days of delivery via email, providing details and photographs of the damage.
Return and Exchange Procedure
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Contact Us: Reach out to our customer service team at info@shophandiculture.com within 2 days of delivery.
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Assessment: Our team will assess the request and provide instructions for returning the item if required.
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Processing Exchanges: If approved, we will arrange for an exchange or provide a refund as per our refund policy.
Non-Returnable and Non-Exchangeable Items
- Items must be unused and in their original condition with all tags attached to qualify for a return or exchange.
- Claims made after 2 days of delivery will not be entertained.
Contact Us
For any questions or concerns regarding returns or exchanges, please contact us at:
Email: info@shophandiculture.com
Thank you for shopping at Handiculture!